Privacy Policy.

We're a real human-run business in Tampa. We don't sell your data. We don't trade it. We don't do anything weird with it. Here's exactly what we collect, why, and what you can do about it.

01.Who we are

Sports Repack is owned and operated by Sanim "Sam" Matin in Tampa, Florida. When this policy says "we," "us," or "Sports Repack," it means us. When it says "you," it means anyone visiting sportsrepack.com or interacting with us via Whatnot, Instagram, TikTok, email, or in person.

02.What we collect

Only what we need to run the business. Specifically:

• Information you give us directly — when you fill out the contact form, drop alerts signup, Vault signup, wholesale inquiry, pull submission, wishlist form, or starter kit reservation. That includes your name, email, social handle, mailing address (if relevant), and whatever you write in the message field.
• Automatic site analytics — Vercel Web Analytics and Vercel Speed Insights collect anonymous aggregate data: which pages get visited, what devices, what countries, what's loading slow. No personally identifiable info. No tracking pixels.
• Order info, if you buy from us — name, shipping address, email, and payment is handled by Whatnot or our payment processor. We never see your full credit card number.

03.What we don't collect

• We don't sell, rent, or share your data with anyone for marketing purposes. Ever.
• We don't use Facebook Pixel, Google Ads conversion tracking, or any other ad-network tracker.
• We don't have cookies that follow you around the internet.
• If you don't fill out a form, we don't know who you are.

04.How we use what we collect

• To reply to you (contact form, wholesale inquiries, support).
• To send you drop alerts and Vault updates only if you signed up. One unsubscribe link and you're out.
• To ship orders, fulfill starter kits, and grant wishes.
• To improve the site (anonymized analytics).

05.Who we share with (the short list)

• Vercel — hosts the website and provides anonymous analytics.
• FormSubmit — the service that forwards form submissions to our support inbox.
• Microsoft 365 — our email provider for support@sportsrepack.com.
• Whatnot — when you buy from our Whatnot store, Whatnot's own privacy policy applies to the transaction.
• Shipping carriers — USPS, UPS, FedEx when you receive a package.
• We may also share information if legally compelled (subpoena, court order). That's never happened. We'll fight it if we can.

06.Your rights

You have the right to:

• Know what data we have on you — email us, we'll tell you.
• Correct any inaccurate info we have.
• Delete your data — email us and we'll wipe it (some order records we keep for tax/legal reasons; most are 7-year retention).
• Unsubscribe from any email list — one click in any email, or just email us.

07.Children's privacy

Sports Repack is built for collectors, families, and kids in the hobby. We never knowingly collect personal info from children under 13 without a parent or guardian opting in. If you're a parent and you've spotted a problem, email us and we'll take care of it immediately.

08.Security

The website runs on Vercel's encrypted infrastructure. Form submissions are sent over HTTPS. Email is delivered via Microsoft 365. We don't store payment information on our servers. We take security seriously — but no system is 100% secure, and we won't pretend otherwise.

09.Cookies

The website uses minimal localStorage for things like remembering whether you dismissed the book banner or the $50 popup. That's it. Nothing tracks you. Nothing follows you off-site.

10.Changes to this policy

If we update this policy, we'll change the "Last Updated" date at the top and post the new version here. Material changes (new collection categories, new sharing partners) will be flagged at the top of the page for 30 days.

11.Contact

Questions, requests, or feedback:
Email: support@sportsrepack.com
Mailing address: Sports Repack, Tampa, FL (full address on request)